Notifications about user journey on Super App

These notifications track the user’s journey on the Super App and are sent as callbacks to the client system.Each payload contains unique identifiers, inspection details, and a status update describing the user’s progress.The status codes map to specific events such as URL opened, upload completion, or link expiry.

Notification Payload

{
  "caseId": "<caseId>",
  "inspectionId": "<inspectionId>",
  "webAppToken": "<webAppToken>",
  "status": "<message>",
  "code": "<statusCode>",
  "Reason": "<underwriter / image quality>"
}

Notification Payload Parameters

Parameter	Description	Type	Static Values
caseId	Transaction ID (shared by customer), decided by customer and mapped to inspection ID	String	NA
inspectionId	Internal ID (created by Inspektlabs) for every inspection, mapped to case ID	String	NA
webAppToken	Unique token to create the web app URL	String	NA
status	Message signifying the journey of the user on Super App	String	Described in table below
code	Status code corresponding to the user journey on Super App	Integer	Described in table below
Reason	Underwriter / image quality reason (if applicable)	String	NA

Notification Codes & Status

Code	Status	Triggers
1	"Url was opened"	When a user opens the URL
2	"All data uploaded successfully"	When the upload is completed
4	"Url used and link expired"	When the user opens the URL
5	"Url not used and link expired"	When the user opens the URL

Please note that the callbacks are sent only when the trigger conditions are satisfied.

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